What are the program tiers? Does my loyalty tier status expire?Updated 5 months ago
Program tiers:
Tier statuses are updated on a 12-month rolling basis. Once you’ve earned your tier, you will stay in that tier for 12 months. To maintain your tier status you will need to spend the minimum amount required for that tier before your 12 months are up to requalify. If a member does not requalify for their previously held tier, they will be moved to the tier they are eligible for at the end of the 12 month period.
For example: If you earn Gold on 8/1/24, you will have to place new orders totaling $500 or more between 8/1/24 and 8/1/25. If you do not meet the yearly spend threshold, you will be moved to the appropriate tier on 8/1/25 based on your purchase history from 8/1/24 - 8/1/25.