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What are the program tiers? Does my loyalty tier status expire?Updated 3 months ago

Program tiers:



Bronze

Silver

Gold

Eligibility

Anyone who signs up for a rewards account

Yearly spend of $250

Yearly spend of $500

Perks

  • Early access to launches

  • Access to SMS promos

  • Early access to launches

  • Access to SMS promos

  • FB group membership 

  • Access to focus groups & VIP offers



  • Early access to launches

  • Access to SMS promos

  • FB group membership 

  • Access to focus groups & VIP offers

  • Free returns

  • Earliest access to all launches 

  • Exclusive sales 

Points

1 point for every $1 spent

12 month rolling expiration

1 point for every $1 spent

12 month rolling expiration

1 point for every $1 spent

12 month rolling expiration


Tier statuses are updated on a 12-month rolling basis. Once you’ve earned your tier, you will stay in that tier for 12 months. To maintain your tier status you will need to spend the minimum amount required for that tier before your 12 months are up to requalify. If a member does not requalify for their previously held tier, they will be moved to the tier they are eligible for at the end of the 12 month period. 


For example: If you earn Gold on 8/1/24, you will have to place new orders totaling $500 or more between 8/1/24 and 8/1/25. If you do not meet the yearly spend threshold, you will be moved to the appropriate tier on 8/1/25 based on your purchase history from 8/1/24 - 8/1/25.    

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