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U.S. RETURNS

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CAN RETURNS

Clove

<span style="font-size: 11pt; font-family: Inter; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Once an order has been placed, we cannot edit the shipping address.&#xA0; <span style="font-size: 11pt; font-family: Inter; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You may be able to make changes to the delivery by&#xA0;<a href="https://www.ups.com/us/en/services/tracking/mychoice.page" style="text-decoration:none;"><span style="font-size: 11pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">creating a free UPS My Choice Account.</a><span style="font-size: 11pt; font-family: Inter; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;There, you can choose to have the package rerouted, rescheduled for another delivery date, or elect to pick up your package at a nearby UPS location. <span style="font-size: 11pt; font-family: Inter; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you have any additional questions or if you have issues receiving your order, please contact us at&#xA0;<a href="mailto:support@goclove.com" style="text-decoration:none;"><span style="font-size: 11pt; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">support@goclove.com</a><span style="font-size: 11pt; font-family: Inter; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">. We&#x2019;re happy to help as much as we can!

Once an order has been placed, we cannot edit the shipping address. You may be able to make changes to the delivery by creating a free UPS My Choice Account. There, you can choose to have the package rerouted, rescheduled for another delivery date, o

Can I edit my shipping address after checkout?

Fulfillment and Shipping

What are Clove shoes made of?

What are Clove socks made of?

What is the Clove Featherlite™ Underscrub made of?

What are Cloveys™ made of?

How often does Clove release new shoe colors?

I’m not a nurse or a healthcare worker. Would Clove shoes be a good option for me?

Where can I buy Clove products?

Does Clove sell replacement insoles?

Product

How do Clove shoes fit?

How do Clove socks fit?

How do the Clove Featherlite™ Underscrubs fit?

Fit Guide

Where does Clove ship?

How long will it take to receive my Clove order?

How much does shipping cost?

How can I check my order status?

Can I cancel or change my order?

What is Clove's return and exchange policy?

What is the Clove Guarantee?

How do I return my Clove order?

How do I exchange my Clove order?

How and when will I receive my refund?

How do I find my order number?

What is "Final Sale"?

I purchased my shoes from a third-party reseller! Can I send them to Clove for a refund or exchange?

Returns and Exchanges

How do I clean my Clove shoes?

How do I clean my Clove Featherlite™ Underscrub?

How do I clean my Clove compression socks?

Care Instructions

Do you offer financing options for Clove sneakers?

How do taxes and duties work as an international customer?

Do you offer group orders?

I got an email from insights@goclove.com! What does this mean?

What does the bar above the ‘c’ in Clove represent?

What does ‘you support them, we support you’ mean on the shoes?

I am a retailer. Do you sell wholesale?

Any other questions?

Other

Can I edit my shipping address after checkout?Updated 6 months ago