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Fulfillment and Shipping

All of the logistics

Where does Clove ship?

US, Canada & UK. Clove ships within the continental U.S., as well as to Alaska, Hawaii, Puerto Rico, Canada and the United Kingdom (England, Scotland, Wales and Northern Ireland). To place an order to any of these locations, visit: W

What are your processing / shipment timelines?

Once your order is placed, your items will be reserved in our system! Your order will go through two phases prior to delivery:. Order Processing / Fulfillment. Our warehouse business days are Monday through Friday, 9AM to 5PM EST, excluding holidays.

How much does shipping cost?

U.S. Customers:. Clove is happy to offer free standard shipping on orders with a pre-tax total of $49 or more! The cost of shipping for orders less than $49 will be calculated at checkout once the shipping address is entered. All orders ship from our

How can I check my order status?

When you place your order, you will receive an order confirmation email. If you click on the “View your order” button, you will be redirected to a webpage with tracking information! Once your order ships, you will receive a separate shipping confirma

Can I cancel or change my order?

Our warehouse team works diligently to fulfill orders as quickly as possible! As such, we are unable to honor order changes or cancellations once they have been placed. We are always happy to assist with returns on eligible orders within 30 days of d

Can I edit my shipping address after checkout?

Once an order has been placed, we typically cannot edit the shipping address. This is because order information is sent over to our warehouse for fulfillment almost immediately after purchase. If your shipping address is incorrect and you will not be

My tracking link says “Label Created.” What does this mean?

Your order has been prepared for shipment and handed to our carrier for transit and delivery. Although your package has been passed to our carrier, it may take a few days for it to be scanned into the carrier’s systems. Your tracking link will say “l

My tracking link shows delivered, but I can't locate It. What do I do?

This can happen! Don’t worry - we’re here to help! If your tracking link has been marked as delivered, but you can't find it:. Please get in touch with our team if you have not located your package within 2 business days of the indicated delivery dat