All of the logistics
Clove Ships to the following countries:. United States (including Alaska, Hawaii, and Puerto Rico). Canada, United Kingdom (England, Scotland, Wales and Northern Ireland), Brazil, China, Colombia, India, Japan, Malaysia, Mexico, Pakistan, Philippines
Once your order is placed, your items will be reserved in our system! Your order will go through two phases prior to delivery:. Order Processing / Fulfillment. Our warehouse business days are Monday through Friday, 9AM to 5PM EST, excluding holidays.
U.S. Customers:. Clove is happy to offer free standard shipping on orders with a pre-tax total of $49 or more! The cost of shipping for orders less than $49 will be calculated at checkout once the shipping address is entered. All orders ship from our
When you place your order, you will receive an order confirmation email. If you click on the “View your order” button, you will be redirected to a webpage with tracking information! Once your order ships, you will receive a separate shipping confirma
Our warehouse team works diligently to fulfill orders as quickly as possible! As such, we are unable to honor order changes or cancellations once they have been placed. We are always happy to assist with returns on eligible orders within 30 days of d
Once an order has been placed, we typically cannot edit the shipping address. This is because order information is sent over to our warehouse for fulfillment almost immediately after purchase. If your shipping address is incorrect and you will not be
Your order has been prepared for shipment and handed to our carrier for transit and delivery. Although your package has been passed to our carrier, it may take a few days for it to be scanned into the carrier’s systems. Your tracking link will say “l
This can happen! Don’t worry - we’re here to help! If your tracking link has been marked as delivered, but you can't find it:. Please get in touch with our team if you have not located your package within 2 business days of the indicated delivery dat