Do I need to return free items?Updated 4 months ago
Exchanges
When you're processing an exchange, you only need to return the item(s) you're exchanging! If any free gifts will not be resent with your new order, so make sure you don't include them in your return.
Refunds
Many of our "Gift with Purchase" promotions are only valid with the purchase of shoes. If you choose to return your shoes but do not return your free gifts, the promotion may be voided, which would be assessed from your total refund amount. Please note: this does not include the free pens and badge reels that come with every sneaker purchase!
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