Once your order is placed, your items will be reserved in our system!

Your order will go through two phases prior to delivery: 

1. Warehouse order fulfillment - the time it takes our team to prepare your order for shipment

2. Package shipment - the time it takes for the shipping carrier to deliver your order to you after it has been picked up from our warehouse

When calculating delivery timeframes, please note that business days do not include weekends or holidays.

Please be aware that the purchase of expedited shipping does not expedite the fulfillment of your order – standard fulfillment timeframes still apply 

Order Fulfillment:

• If your shoes are in stock, your order will be fulfilled within the timeframe indicated on the product page. 

• If your shoes are on pre-order, your order will be fulfilled by the pre-order date indicated on our product page.

Package Shipment:

U.S. 

• Standard U.S. shipping:  Expected to deliver within 5-7 business days from the time that the carrier picks up your order. 

• “2 Business Day” shipping: Expected to arrive within 2 business days from the time that the carrier picks up your order. Please note that business days do not include weekends or holidays.

• “1 Business Day” shipping option: Expected to arrive within 1 business day from the time that the carrier picks up your order. Please note that business days do not include weekends or holidays.

International 

• For International order (Canada + UK) orders are expected to arrive within 8-14 business days from the time the carrier picks up your order.