I purchased my shoes from a third-party reseller! Can I send them to Clove for a refund or exchange?Updated a year ago

Unfortunately, we are unable to honor returns for refunds or exchanges for orders purchased on resale, as we cannot verify their authenticity or legitimacy. We cannot accept returns or offer any assistance for orders obtained or distributed in such a manner. 

Clove does not sponsor, promote, or recommend purchasing Clove-branded products outside of our service channels. 

With any questions, you may contact [email protected] directly.